The Strata's Official Mailing Address (Form D)

DOES MY STRATA HAVE AN OFFICIAL MAILING ADDRESS?

A Strata corporation must maintain an up‑to‑date official mailing address on file with the Land Title Survey Authority of British Columbia (LTSA) Office. This address is used for receiving all official notices, including those from government authorities, regulatory bodies, and owners.

The correct method for updating this address is through Strata Property Regulation Form D (Strata Corporation Change of Mailing Address). The prescribed form is available in the LTSA Land Title Practice Manual.

A Strata, if unsure about its official mailing address, should request a copy of the Strata's general index from the LTSA.

Every Strata, regardless of size, is required to keep a current mailing address on the Land Title Register.

HOW DOES A STRATA COMPLETE THE FORM D?

A Strata completes the Form D by providing the information required by the LTSA. There is no requirement to include any proof beyond the Form D.

To complete Form D, the Strata must have:

• The Strata Plan Number.

• The new official mailing address for the strata corporation.

• The Form D must be signed by a strata council member or an authorized strata manager acting under delegated authority. The date of execution must also be included.

  
  

HOW DOES A STRATA FILE THE FORM D?

The Form D must be filed with the Land Title and Survey Authority of BC (LTSA), and filing is done electronically through LTSA's systems.

Strata Corporations with more than seven (7) strata lots must file electronically. Stratas with fewer than seven (7) strata lots may file using paper, but electronic filing is the modern standard.

WHAT FORMATS DOES THE LTSA ACCEPT FOR FILING A FORM D?

LTSA supports two electronic formats, Web Filing and EFS PDS. This is the key differences between web filing and submitting a EFS PDS file.

Web Filing (Preferred Method)

• Created and filed directly in the LTSA Enterprise system as a Web Filing form.

• Electronically signed with a Juricert digital certificate.

• Web Filing forms follow LTSA’s Web Filing Practice Guides.

  
  

EFS PDF Form (If applicable)

• Only select PDF forms remain available; Web Filing is standard.

• Must be completed in Adobe Acrobat Standard/Professional and signed with a Juricert certificate before uploading.

  
  

WHAT ARE THE STEPS FOR ELECTRONICALY FILING A FORM D?

There are eight (8) steps for filing a Form D with LTSA:

1. Preparing the Form D.

2. Logging into an LTSA Enterprise Account.

3. Completing the PDF or Web Filing Fields.

4. Reviewing the Execution Copy.

5. Signing the Execution Copy by applying a Juricert.

6. Attaching supporting documents (optional).

7. Submitting the application.

8. Retrieving the application.

Step 1: Preparing the Form D

Here is what the Form D looks like:

Ensure:

• The strata plan number is correct.

• The new mailing address is complete and correctly formatted.

• The form contains the required signature and execution date.

• All mandatory LTSA required fields are complete.

  
  

 Step 2: Logging into an LTSA Enterprise Account

• Sign in to myLTSA using the Strata’s or the strata manager’s Enterprise account.

• Ensure the account is funded and has Web Filing access.

• Select Web Filing and choose Strata Property Regulation Form D (Change of Mailing Address).

Step 3: Completing the PDF or Web Filing Fields

If filing by PDF (only when applicable):

• Download the Form D.

• Complete it using Adobe Acrobat Standard/Professional.

• Apply a digital signature issued by Juricert.

• Upload the signed form through the Enterprise portal.

  
  

If filing by Web Filing (recommended):

• Enter the strata corporation information (strata plan number and corporate name).

• Enter the new mailing address exactly as it should appear in Land Title records.

• Attach supporting documents if required (generally not needed).

It is important to note that the Web Filing system will validate mandatory fields before allowing signature.

Step 4. Reviewing the Execution Copy

• Select “Generate Execution Copy”.

• Review the form carefully for accuracy.

• Ensure the timestamp on the execution copy matches the Web Filing timestamp.

Step 5. Signing the Execution Copy and Applying a Juricert Digital Signature

Apply a Juricert electronic signature to authenticate the filing. Please note:

• Only individuals authorized by Juricert may sign.

• Using another person’s Juricert credential is prohibited under s.168.7 of the Land Title Act.

Step 6. Attach Any Supporting Documents (if desired)

The Form D usually requires no additional supporting documents, but if the Strata has legal documentation confirming the address change, these may be attached as optional supporting evidence.

Step 7. Submit the Application

Once signed, submit it through LTSA’s Electronic Filing System (EFS).

Upon submission:

• Fees are automatically processed.

• A CA number (pending application number) is assigned to the filing.

  
  

Step 8. Monitor Application Status

• Track the application under “View Pending Applications” in your LTSA Account.

• If accepted, the new mailing address becomes the official address of record.

• If rejected, LTSA will issue a defect notice indicating what must be corrected.
  

Once registered the Form D is noted on the General Index for the Strata Corporation and is available to the public.

WHY AN ACCURATE MAILINGS ADDRESS IS IMPORTANT TO A STRATA

We have worked with several Stratas where the mailing address was either the law firm that represented the Developer, a prior member of Council, or a prior property management company. This creates a risk that official correspondence is not properly received by the Strata. A healthy Strata community has effective and transparent communication and it is important that a Strata keeps this information updated.